Install Geocortex Printing on Premises

The instructions given below step you through the installation of Geocortex Printing, including component installation, post-installation configuration, and registering the application with ArcGIS. When you have completed these steps, you will have a working installation of Geocortex Printing.

Before you begin, download a copy of the installation package.

For information about system requirements, see Requirements for On-Premises Printing.

Main Steps to Install Geocortex Printing

The main steps to install Geocortex Printing on premises are as follows:

  1. Install Geocortex Printing.

  2. Configure post-installation settings.

Install Geocortex Printing

To install Geocortex Printing:

  1. Run the Geocortex Printing installer.

  2. Click Next.

    The End-User License Agreement panel opens.

  3. Read the license agreement.

    To print a copy of the agreement for your records, click Print.

  4. If you agree to the terms of the license agreement and supporting documents, select the I accept the terms in the License Agreement checkbox, and then click Next.

    The Destination Folder panel opens.

  5. Select a location to install Geocortex Printing, and then click Next.

    By default, Geocortex Printing is installed in C:\Program Files\Latitude Geographics\Geocortex Printing\.

    The Ready to Install panel opens.

  6. Click Install and wait for the installation to complete.

    The Completed panel opens.

  7. Make sure the Launch Geocortex Printing Post Installer checkbox is selected and click Finish.

    Geocortex Printing Post Installer

  8. Follow the steps in Configure Post-Installation Settings.

Configure Post-Installation Settings

The Geocortex Printing Post Installer is used to configure on-premises deployments of Geocortex Printing. You must configure the post-installation settings before you can run your on-premises installation of Geocortex Printing.

The Post Installer creates a local user called GeocortexPrinting that is required to run prints. You can change to a different local user or to a domain user. For information, see Manage the Service Account.

By default, when you install Geocortex Printing on premises, the Post Installer opens after the installer completes. This allows you to do the required post-installation configuration right away. You can run the Post Installer at any time later to modify your configuration. See Manage an On-Premises Installation.

The Post Installer allows you to do the following:

To configure post-installation settings:

The first time you run the Post Installer after installing Geocortex Printing, you must visit every panel in order and click Next to apply the panel's settings. If you navigate away from a panel by clicking a link in the sidebar, the configuration for that panel will not be applied, not even the default configuration.


Geocortex Printing is licensed software. Use the Licensing panel to activate the product.

  1. Open the Licensing panel.

    Licensing panel

  2. Choose one of the following options:


The Data panel allows you to select a location for Geocortex Printing to store prints and other Printing-related files.

We recommend that you choose a permanent location for the data directory now. If you change the data directory later, you will lose access to your existing prints.

  1. Open the Data panel.

    Data panel

  2. If you want to store data in a custom location, click Browse and select the folder that you want to use.

    By default, Geocortex Printing stores data in C:\Program Data\Geocortex\Printing.

IIS Settings

The IIS Settings panel allows you to manage how Geocortex Printing is deployed in IIS.

  1. Open the IIS Settings panel.

    IIS Settings panel

  2. To use a different website, select the website from the Website drop-down list.

    By default, Geocortex Printing is deployed to IIS's Default Web Site.

  3. To use a different virtual directory, type the path in the Virtual Directory box.

    By default, Geocortex Printing uses Geocortex/Printing as the virtual directory.


In order to save and share print templates, Geocortex Printing must be registered with an ArcGIS portal, either your Portal for ArcGIS installation or ArcGIS Online. To register with a portal, you use an ArcGIS Application item in the portal and register it. This creates an app ID. You then copy the app ID to the Post Installer.

If your organization has more than one Geocortex 5-series application installed on premises, we recommend that you use the same portal and app ID for them all. This provides single sign-on between the designers, so you can switch freely between them without having to sign in again.

  1. Open the Portal panel.

    Portal panel

  2. Select the type of portal you use from the Portal Type drop-down list—ArcGIS Online or Portal for ArcGIS.

    The steps to register Geocortex Printing are the same for both types of portal.

  3. Follow the instructions for the Portal Type you selected:

    We strongly recommend that you use HTTPS to access ArcGIS.

  4. In the Redirect URL area:

    1. Select the appropriate connection scheme for your Printing server: https:// or http://.

      If the web applications that will host print templates run on HTTPS then you must run Geocortex Printing on HTTPS as well. Otherwise, the applications will not be able to connect.

      We strongly recommend that you use HTTPS to access Geocortex Printing.

    2. Select the host name of your Printing server from the drop-down list.

      Alternatively, type or paste the host name.

    3. Click Copy to copy the redirect URL to your clipboard for use in a later step.

    The virtual path is entered automatically based on the IIS Settings.

  5. Follow the instructions that apply to you:

    Register Geocortex Printing Using an Existing ArcGIS Item

    1. Click Launch to open the portal in your browser.

    2. View the item's details.

      Details page for the ArcGIS item used to register Geocortex 5-Series products

    3. On the Settings tab, scroll down to the App Registration area and click Update.

      Registered Info dialog box, with a redirect URL for Geocortex Workflow

    4. Paste the copied redirect URL into the Redirect URI box, and then click Add.

      The URL is added to the list of permitted redirect URLs.

      Redirect URL for Geocortex Printing added to the ArcGIS item

    5. Click Update.

    6. Copy the App ID from the App Registration area to the clipboard.

    7. On the Overview tab, edit Tags and add one or more tags for Geocortex Printing.

    8. Return to the Post Installer to enter the app ID.

    Register Geocortex Printing Using a New ArcGIS Item

    There are two steps:

    1. Create the item.
    2. Use the item to register Geocortex Printing with the portal.

    Step 1: Create the item

    1. Sign in to your portal and open the Content page.

    2. In My Content, click Add Item and select An application.

    3. Configure the application using the following settings, and then click Add Item.

      • Type: Web Mapping

      • Purpose: Ready to Use

      • API: JavaScript

      • URL: Paste the redirect URL that you copied in the previous step.

        For example:

      • Title: For example: Geocortex 5-Series

      • Tags: For example: Geocortex and Printing

        You may want to add additional tags used by your organization.

      Example configuration for the application

      A new application is added to the portal.

      New application added to Portal for ArcGIS

    Step 2: Use the item to register Geocortex Printing with the portal

    1. On the Settings tab, scroll down to the App Registration area.

    2. Click Register beside App Registration.

    3. Paste the copied redirect URL into the Redirect URI box, and then click Add.

      The URL is added to the list of permitted redirect URLs.

    4. Click Register to complete the application registration.

    5. Copy the app ID to the clipboard.

  6. Enter the App ID: In the Post Installer, paste the app ID into the App ID box.

    The completed configuration will look something like this:

    Example app registration for Portal for ArcGIS

  7. Click Test to test the application registration.

    The Post Installer will either show a success message or prompt you to fix any errors.

    If Portal for ArcGIS is secured using Windows Integrated Security and anonymous access to the portal is disabled in IIS, the Post Installer will present a warning that says: "The portal application registration is valid—however the specified portal requires authentication". You must install the Geocortex Web Adaptor Extensions to allow Geocortex Printing to communicate with Portal for ArcGIS.


The Summary panel shows Print Designer's URL for you to distribute to print authors in your organization. The Summary panel also provides a link to launch Print Designer.

  1. Click Launch Print Designer or copy the URL under Designer URL for distribution to your team.

    Before other members of your organization can access Print Designer, you must share the application item that was created with your organization within your portal. For information, see Allow Authors to Modify Print Templates.

    Summary panel

  2. Click Close to exit the Post Installer.

    You have now completed the post-installation configuration and deployment of Geocortex Printing.

© 2019 Latitude Geographics Group Ltd. All Rights Reserved.

Documentation Version 5.0