Licensing Requirements

Geocortex Mobile is licensed software. If you do not have a full license, applications that you build will show a licensing message when they run.

To obtain a license, contact Customer Service at

GXM is available as either a:

GXM is also available as a free 60-day trial with full functionality for evaluation purposes.

Licensing and Installation Options for GXM

You can use GXM with ArcGIS Online or Portal for ArcGIS, in the following combinations:

With this License:

GXM Designer can be:

With your data stored in: 




Geocortex-managed SaaS


Installed on Premises

ArcGIS Online

Geocortex-managed SaaS


Installed on Premises

On-premises Portal for ArcGIS*



Installed on premises

ArcGIS Online

Installed on premises

On-premises Portal for ArcGIS

* Requires a subscription license and registered as a subdomain. Contact Geocortex Support for help.

Esri Licensing

Geocortex Mobile is designed to consume and display content from a variety of Esri software, for example, ArcGIS Online, or Portal for ArcGIS. The Esri licenses that you require in order to author and publish content, are available from your Esri distributor.

GXM uses the modern ArcGIS pattern and ArcGIS Identities to author and access applications. An Esri portal (ArcGIS Online or Portal for ArcGIS Enterprise) and the ArcGIS Identities themselves are also available from your Esri distributor.

For an on-premises installation of Mobile Designer, the free, public ArcGIS Online accounts are not supported, because they do not permit you to create an ArcGIS Online app for GXM that is essential for it to function. You must have an ArcGIS Online license that is for at least a Developer or Organization account.

ArcGIS Licensing Capabilities

To run either Mobile Designer or the apps created with it, you need a valid ArcGIS Identity.

For GXM apps to have full functionality to edit or sync your data while offline, you must have at least Basic licensing capabilities of Esri's Runtime.

For more information on the Esri Licensing capabilities, see Licensing Your ArcGIS Runtime App.

If you plan to use Portal for ArcGIS and want to use Geocortex Go to view your apps, you need to add a GXM app to your Portal for ArcGIS with specific permissions and tags, or you will get an error message when trying to open Geocortex Go.

For instructions on creating the app in Portal for ArcGIS, see Create an App in ArcGIS Online or Portal for ArcGIS in the GXM On-Premises Installation Help.

Operating System Requirements

Operating Systems for Geocortex Go

For organizations who do not require custom builds, or who do not have access to Windows Server 2019, there is an option to install Mobile Designer on Windows Server 2012 RC2 or later. However, this option does not include the build service that makes it possible to create custom branded apps.
You can create Apps with this installer that you launch and distribute using Geocortex Go, which is free and available free on the iOS, Android, and Windows app stores.

Both installers are available in the Geocortex Community - Downloads.

Internet Connectivity for On-Premises Mobile Designer

The on-premises client of Geocortex Mobile Designer requires a connection to the Internet.

The apps created by the Mobile Designer and Geocortex Go function both connected to and disconnected from, the Internet.

Supported Browsers

Mobile Designer runs in a desktop environment. We recommend the following browsers:


Supported Versions of Portal for ArcGIS

Geocortex Mobile works with Portal for ArcGIS 10.5 and later.

Cross-Origin Resource Sharing (CORS) Requirements

By default, ArcGIS portals (including ArcGIS Online) allow cross-domain requests using Cross-origin Resource Sharing (CORS). In the Esri portal that you use with Geocortex Mobile Designer, if you have any domains configured in the Organization | Settings | Security | Allow Origins setting, then you must add the Geocortex Mobile Designer server as an allowed origin.

In the Esri portal that you use with Geocortex Mobile Designer, configure the Organization | Settings | Security | Allow Origins setting in any of the following ways:

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Documentation Version 5.2