Upgrade Analytics from 1.2.x to 1.3.x

To upgrade Analytics from 1.2.x to 1.3.x, you need to upgrade first the Hub and then the Agent servers.
If you are upgrading to Analytics 1.4, this is an interim upgrade step that is necessary to include the changes made to the database data optimization in previous versions.

If you then wish to upgrade to 1.4, follow the steps in Upgrade Analytics 1.3.x to 1.4

Upgrade Analytics 1.2.x to 1.3.x on a Hub Server

To upgrade from Analytics 1.2.x to 1.3.x on a Hub server:

  1. Navigate to the folder where you unzipped the Geocortex Analytics 1.3.x upgrade package.

  2. Double-click the Geocortex Analytics.exe file.

    When the installer opens, the folder option is not available as you are upgrading a previous installation.

  3. Select the I agree to the License Terms and Conditions checkbox, and then click Next.

    The Run Service By Account window appears.

    If your environment is behind a proxy, you can use this window to enter the credentials of the Windows user account that is configured to use forward proxy server settings.

  4. To enter the Windows user account details, click Enabled.

  5. Click Next.

    The Confirm Installation window appears.

  6. Click Install.

    The Status updates you on each activity as the installation progresses.

    The Geocortex Core pop-up appears to indicate the Core is being installed.

    Do not click Cancel during the Core installation.

    When the installation completes successfully, a confirmation window appears.

    Because you are upgrading, Geocortex Analytics will already be activated and your ArcGIS Identity will remain the same.

  7. Click Finish.

    You can open Geocortex Analytics and sign in.

 

Upgrade Analytics 1.2.x to 1.3.x on an Agent Server

To upgrade Analytics 1.2.x to 1.3.x on an Agent server:

  1. Navigate to the folder where you unzipped the upgrade package.

  2. Double-click the Geocortex Analytics.exe file.

    The folder option is not available as you are upgrading a previous installation.

  3. Select the I agree to the License Terms and Conditions checkbox, and then click Next.

    The Confirm Installation window appears.

  4. Click Install.

    The Status updates you on each activity as the installation progresses.

    The Geocortex Core pop-up appears to indicate the Core is being installed.

    Do not click Cancel during the Core installation.

    When the installation completes successfully, a confirmation window appears.

  5. The Geocortex Core pop-up appears to indicate the Core is being installed.

     

    Do not click Cancel during the Core installation.

  6. Click Finish.

    Repeat the upgrade process for every agent server.

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Documentation Version 1.4