Geocortex Analytics Uninstallation

When you uninstall Analytics, you have the option of uninstalling Core as well. Regardless of whether you are uninstalling a Hub or an Agent, when you plan to uninstall both Analytics and Core, be sure to uninstall in the following order:

  1. Uninstall Analytics.

  2. Uninstall Core.

You should not uninstall Core if Geocortex Essentials is on the same machine.

If you have an Analytics agent installed on a server, you must uninstall Analytics from that server before it is decommissioned. If the agent is uninstalled, Analytics is informed about the agent's removal and all references to it are removed. If a server is decommissioned without the agent being uninstalled, you have to remove the resource from Analytics manually in Configuration.

Files Left after an Uninstall

When you uninstall Analytics, the Core Data directory is kept on the machine so that if Analytics is ever re-installed, the existing data and data settings can be used. The default installed location for the Data directory is:

C:\Program Files\Latitude Geographics\Geocortex Core\Data

If you do not plan to reinstall Analytics, you can delete the Data directory, particularly on an Agent server, as it contains only log files.

Do not delete the Data directory if Geocortex Essentials is on the same machine.

To uninstall Analytics:

  1. Open the Control Panel in Windows and select Programs | Uninstall a program.

  2. In the Uninstall or change a program window, select Geocortex Analytics, and then click Uninstall.

  3. When the uninstall confirmation displays, click Yes.

    The Geocortex Analytics uninstall wizard opens and uninstalls the application.

To uninstall Core:

  1. Open the Control Panel in Windows and select Programs | Uninstall a program.

  2. In the Uninstall or change a program window, select Geocortex Core, and then click Uninstall.

  3. When the uninstall confirmation displays, click Yes.

    The uninstall wizard opens and uninstalls the application.

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Documentation Version 1.4