Geocortex Analytics System Requirements

Hardware Requirements

Hub Server Requirements

The tables below list the minimum and preferred hardware requirements for computers running Geocortex Analytics.

If you have servers with only the minimum requirements set out in the table, you may find that the performance of Analytics is negatively affected. Minimum requirements tend to work for report searches that involve one month or less of data. If you want to search and display data for time periods of more than one month, you are likely to need to install the recommended specifications or Analytics may not perform as expected.

Minimum and preferred hardware requirements

Hardware Component

Minimum Available

Preferred Available

Random Access Memory (RAM)

6 GB

8 GB or higher

Data Drive (HDD, SSD)


100+ GB SSD


2.0 GHz

Higher than 2.0 GHz Quadcore

Agent Server Requirements

Minimum and preferred hardware requirements

Hardware Component

Minimum Available

Preferred Available

Random Access Memory (RAM)

2 GB

4 GB or higher

Hard drive

2 GB

4 GB or greater


1.0 GHz

2.0 GHz or higher

Operating System / Web Server Requirements

Use one of the Windows versions listed in the table. The Hub server needs an Internet Information Services (IIS) web server. Use one of the IIS versions listed. (See note below.)

Operating System

Required Web Server

(Hub server only)

Windows Server 2016

IIS 10

Windows Server 2012 R2 x64

IIS 8.5

Windows Server 2012 x64

IIS 8.0

Windows Server 2008 R2 x64 (Standard / Enterprise)

IIS 7.0

Windows 10 x64

IIS 10

If you have installed Geocortex Analytics as a Hub server on Windows Server 2016, you must have the IIS 6 Management Compatibility Role installed in addition to IIS.

Analytics can only be installed within the default IIS website. If you install Analytics within a different website, or if the default website is disabled, Analytics does not open.
Ensure that the IIS default website is enabled and has bindings for:
- HTTP on Port 80.
- HTTPS on Port 443.
Other ports are not supported.
Analytics does not support an IIS Site Binding with the fully qualified domain name set. It is important to leave the Host Name on the Site Binding empty.

Windows Server 2008 and SVG Help Icons

Windows Server 2008 does not serve Scalable Vector Graphics (SVG) files by default. The small Help icons in Geocortex Analytics are SVG files. If you are using Windows Server 2008 and you do not see any Help icons, then you need to enable SVG files.

To enable SVG files in Windows Server 2008:

  1. Open Internet Information Services (IIS) Manager.

  2. In the IIS section, double-click MIME Types.

  3. In the Actions panel, click Add.

    The Add MIME Type window opens.

  4. In the File name extension box, type .svg.

  5. In the MIME type box, type image/svg+xml.

  6. Click OK.

  7. Close IIS Manager.

Software Requirements

.NET Framework Requirements

Geocortex Analytics requires .NET Framework 4.5.2 or newer.

You must download and install the .NET Framework before you can install Analytics. You can download the .NET Framework from the Microsoft .NET Downloads page.

ASP.NET 4.5 Requirements

ASP.NET 4.5 is required on the Hub server if you want to log in to Analytics using ArcGIS Online or Portal for ArcGIS. Even if you have .NET 4.5 installed on the Hub server, ArcGIS Identity sign-in will not work.

In addition, IIS Web Server must be configured to have ASP.NET 4.5 as a role, otherwise users get an HTTP 404 Error when they try to login.

ASP.NET 4.5 is automatically installed and configured with IIS during a Hub installation of Geocortex Analytics. If you have IIS installed, ASP.NET 4.5 is also configured with IIS automatically during installation.

For information about using ASP.NET 4.5 with Windows Server 2012 or Windows Server 2008, see ASP.NET 4.5.

Geocortex Essentials and Geocortex Viewer Support

The following are the minimum required versions of the Geocortex Essentials and viewer frameworks to use with Geocortex Analytics:

ArcGIS Server Support

Geocortex Analytics works with:

We do not recommend that you install Analytics on the ArcGIS Server but suggest you access it remotely instead. See Add a Remote ArcGIS Server in the Configure Analytics section of the Administrator help.

Vector tile data is not included in Analytics reports.

Esri JavaScript Apps

Analytics supports internally hosted Esri JavaScript Apps:

Analytics supports Esri JavaScript API 3.x and 4.x

For a list of app types that Analytics supports, see Supported Web Apps in the Administrator Help.

Portal for ArcGIS/ArcGIS Online Support

You need an ArcGIS Identity to sign in to Analytics. You can use any of the following ArcGIS options as an identity provider:  

For information on how to set up an ArcGIS Identity or Portal for ArcGIS Login, see Set up an ArcGIS Identity or Portal for ArcGIS Login.

For information on how to add an application in Portal for ArcGIS, see Add and Register an Application in Portal for ArcGIS in the Administrator Help.

Analytics works with the following versions of Portal for ArcGIS:

Analytics collects data from Portal for ArcGIS 10.2.x but it cannot be used for sign-in.

Supported Browsers

The Geocortex Analytics application runs in a web browser. The following browsers have been tested with Analytics:

Supported Security Methods

ArcGIS Identity

You require an ArcGIS Identity to sign in to Analytics. For more information on setting up an ArcGIS Identity, see Set up an ArcGIS Identity or Portal for ArcGIS Login.

Security Measures

Analytics supports collecting from the following methods used to secure different resources.

Analytics does not support:

Geospatial Data

Analytics does not monitor Open Geospatial Consortium (OGC), Web Map Service (WMS) and Web Map Tile Service (WMTS) spatial data even if they are hosted on ArcGIS Server.

© 2018 Latitude Geographics Group Ltd. All Rights Reserved.

Documentation Version 1.4