Services - Content Panels

Content Panels about services are accessible from service links in other Content Panels. Any text in blue, which is the name of a service, is a link to a set of Content Panels containing detailed information about that particular service.

Each service type has a different subset of Content Panels. The Service types are Feature Service, Image Service, Geoprocessing Service (GP), Geocode Service, Geometry Service, Map Service, Network Service and Tiled Map Service.

The Service Usage and Performance Content Panel contains a complete list of links to the Service Content Panels. To navigate to the Service Usage and Performance panel, select Trends | ArcGIS Servers in Analytics and click the name of an actual server in the sidebar.

 

Service Name (by Service Type)

Content Panels in This Service Type

Content Panel Type

Content

Configuration Required

Name of a Feature Service

Service Usage

Bar chart

Usage of this service based on the requests to the operations that this service provides.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Process Usage

Bar Chart

CPU and memory usage by this service during the time period.

ArcGIS Server configured.

 

Service Downtime

Heat map

Downtime for this service within the time period.

ArcGIS Server configured.

 

Alarms

Bar chart

Service alarms that have occurred during the time period.

ArcGIS Server configured.

 

Log Messages

Bar charts + Table

Errors and warnings logged by this service during the time period, including lists of the errors, users, and log messages.

(The display changes based on the types of messages logged for this service. )

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

 

Layer Summary

Table

A list of layers in this service showing requests and average response times.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Service Layers Usage

Bar chart

Usage of the layers of this service during the time period including requests per layer.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Unique Users

Bar chart

The number of users making requests to this service.

ArcGIS Server configured.

Agent installed on Essentials server.

Client relay configured for Geocortex Applications using service.

Web Applications added in Configuration.

 

Layer Performance

Line chart

The response times for each layer in the service.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Image Creation Phases

Pie chart

The phases used when creating an image.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

Name of an Image Service

Service Usage

Bar chart

Usage of this service based on the requests to the operations that this service provides.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Service Downtime

Heat map

Downtime for this service within the time period.

ArcGIS Server configured.

 

Alarms

Bar chart

Service alarms that have occurred during the time period.

ArcGIS Server configured.

 

Log Messages

Bar charts + Table

Errors and warnings logged by this service during the time period, including lists of the errors, users, and log messages.

(The display changes based on the types of messages logged for this service. )

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

Name of a Geoprocessing Service

Service Usage

Bar chart

Usage of this service based on the requests to the operations that this service provides.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Service Downtime

Heat map

Downtime for this service within the time period.

ArcGIS Server configured.

 

Alarms

Bar chart

Service alarms that have occurred during the time period.

ArcGIS Server configured.

 

Log Messages

Bar charts + Table

Errors and warnings logged by this service during the time period, including lists of the errors, users, and log messages.

(The display changes based on the types of messages logged for this service. )

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

Name of a Geocode Service

Service Usage

Bar chart

Usage of this service based on the requests to the operations that this service provides.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Service Downtime

Heat map

Downtime for this service within the time period.

ArcGIS Server configured.

 

Alarms

Bar chart

Service alarms that have occurred during the time period.

ArcGIS Server configured.

Service alarms triggered within the time period.

 

Log Messages

Bar charts + Table

Errors and warnings logged by this service during the time period, including lists of the errors, users, and log messages.

(The display changes based on the types of messages logged for this service. )

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

Name of a Geometry Service

Service Usage

Bar chart

Usage of this service based on the requests to the operations that this service provides.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Service Downtime

Heat map

Downtime for this service within the time period.

ArcGIS Server configured.

 

Alarms

Bar chart

Service alarms that have occurred during the time period.

ArcGIS Server configured.

 

Log Messages

Bar charts + Table

Errors and warnings logged by this service during the time period, including lists of the errors, users, and log messages.

(The display changes based on the types of messages logged for this service. )

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

Name of a Map Service

Service Usage

Bar chart

Usage of this service based on the requests to the operations that this service provides.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Service Downtime

Heat map

Downtime for this service within the time period.

ArcGIS Server configured.

 

Alarms

Bar chart

Service alarms that have occurred during the time period.

ArcGIS Server configured.

Service alarms triggered within the time period.

 

Log Messages

Bar charts + Table

Errors and warnings logged by this service during the time period, including lists of the errors, users, and log messages.

(The display changes based on the types of messages logged for this service. )

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

 

Layer Summary

Table

List of layers in this service showing requests and average response times.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Service Layers Usage

Bar chart

Usage of the layers of this service during the time period including requests per layer.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Unique Users

Bar chart

The number of users making requests to this service.

ArcGIS Server configured.

Agent installed on Essentials server.

Client relay configured for Geocortex Applications using service.

Web Applications added in Configuration.

 

Layer Performance

Line chart

The response times for each layer in the service.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Image Creation Phases

Pie chart

The time taken by the service for each phase of image creation, for example, symbolization, annotation, data access, etc.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

Name of a Network Service

Service Usage

Bar chart

Usage of this service based on the requests to the operations that this service provides.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Service Downtime

Heat map

Downtime for this service within the time period.

ArcGIS Server configured.

 

Alarms

Bar chart

Service alarms that have occurred during the time period.

ArcGIS Server configured.

 

Log Messages

Bar charts + Table

Errors and warnings logged by this service during the time period, including lists of the errors, users, and log messages.

(The display changes based on the types of messages logged for this service. )

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

Name of a Tiled Map Service

Service Usage

Bar chart

Usage of this service based on the requests to the operations that this service provides.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Map Tile Usage

Bar chart

The number of requests for tiles from this tiled map service during the time period.

ArcGIS Server configured.

Web Server log collection configured.

 

Service Downtime

Heat map

Downtime for this service within the time period.

ArcGIS Server configured.

 

Alarms

Bar chart

Service alarms that have occurred during the time period.

ArcGIS Server configured.

 

Log Messages

Bar charts + Table

Errors and warnings logged by this service during the time period, including lists of the errors, users, and log messages.

(The display changes based on the types of messages logged for this service. )

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

 

Layer Summary

Table

List of layers in this service showing requests and average response times.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Service Layers Usage

Bar chart

Usage of the layers of this service during the time period including requests per layer.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Unique Users

Bar chart

The number of users making requests to this service.

ArcGIS Server configured.

Agent installed on Essentials server.

Client relay configured for Geocortex Applications using service.

Web Applications added in Configuration.

 

Layer Performance

Line chart

The response times for each layer in the service.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

 

Image Creation Phases

Pie chart

The time taken by the service for each phase of image creation, for example, symbolization, annotation, data access, etc.

ArcGIS Server configured.

ArcGIS log collection configured for services logs.

ArcGIS log settings set to verbose.

User Content Panels

Content panels about a specific user from other content panels where they are listed, for example, the Users content panel under a specific Geocortex Application or Web Application on the Trends tab. Any user name in blue is a link to a set of panels containing detailed information about that particular user and application.

Information is different if you link to the user's page from a Geocortex Application or a Web Application, for example, the Error panel and Error column are only available if you navigate to the user panels from a Geocortex Application.

If the user being viewed is unknown, the name displayed on the User's page is Anonymous User.

User of Geocortex Applications

The following user panels display when you click a user name from within a content panel about a Geocortex Application.

User Panels

Panel Type

Content

Configuration Required

Session Information

Bar chart + Table

Information about the sessions when this user accessed this application during the time period, including the browser and device used.

Agent installed on the Essentials server.

Client relay configured for the application.

Tool Usage

Bar chart

The top five tools used by this user in this Geocortex Application during the time period.

Agent installed on the Essentials server.

Client relay configured for the application.

Search History

Bar charts + Table

Lists the search terms used by a user in a Geocortex Application during the time period, including the number of results and response times for each search.

If you click a search row, a second table presents information about multiple sessions when searches were made for this term.

Agent installed on the Essentials server.

Client relay configured for the application.

Referenced Layers

Table

A list of ArcGIS service layers in this Geocortex Application that were used by this user. Information includes the default visibility of the layer and how often it was changed. The service and service type that this layer belongs to are also listed.

Agent installed on the Essentials server.

Client relay configured for the application.

 

Errors

Bar chart + Table

A list of errors that the Geocortex Application reported when a user was signed in to the application. Includes the date, time, error message, and the stack trace if it is available.

Agent installed on the Essentials server.

Client relay configured for the application.

User Activity in Other Applications

Table

A list of other Geocortex Applications this user has opened during the time period and information about their sessions in the application.

Click the name of the other application in the Application Name column, to go to panels about this user and that application.

This panel is not displayed if the user was an Anonymous User.

Agent installed on the Essentials server.

Client relay configured for the application.

User of Web Applications

The following user panels display when you click a user name from within a content panel about a Web Application.

User Panels

Panel Type

Content

Configuration Required

Session Information

Bar chart + Table

Information about the sessions when this user accessed this Web Application during the time period, including the browser and device used.

Web Applications added in Configuration.

Referenced Layers

Table

A list of ArcGIS service layers in this Web Application that have been used by this user. Listed by Layer ID. Information includes the default visibility of the layer and how often it was changed. The service and service type that this layer belongs to are also listed.

Web Applications added in Configuration.

User Activity in Other Applications

Table

A list of other Web Applications this user has opened during the time period and information about their sessions in the application.

Click the name of the other Web Application in the Web Application Name column to go to panels about this user and that Web Application.

This panel is not displayed if the user was an Anonymous User.

Web Applications added in Configuration.

Other Web Applications also added and configured.

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Documentation Version 1.5